Mobile

The news: Starbucks is rolling out “Green Dot Assist,” a generative AI (genAI) assistant built with Microsoft Azure and OpenAI, to 35 locations this month. The tool, which is accessed through iPads, aims to streamline operations, reduce service times, and improve accuracy for baristas while reducing reliance on manuals or intranet searches. Our take: Competitors and the industry will be keeping an eye on how Starbucks integrates AI assistants at scale. This is a potential blueprint for using AI not just for automation, but to enhance human touchpoints while increasing efficiency—provided all the moving parts work together.

The news: Smartphone makers and developers may be misplacing their focus on on-device AI as consumer interest nose-dives from already low levels. Only 3% of smartphone owners are willing to pay extra for AI features, per CNET’s 2025 Smartphone Innovation Survey, down from 6% in September. Our take: Enterprise customers may be a better bet for on-device AI adoption considering public consumers’ disinterest and privacy concerns. To boost use among consumers, smartphone makers could focus on easy-to-use features that are accessible to those new to AI and roll out AI upgrades incrementally rather than all at once to avoid AI overload.

The news: In a bold power play, Google dropped Android 16 just one day after Apple unveiled iOS 26 at WWDC, a divergence from its usual September release. The timing steals some of Apple’s spotlight, escalating the tech rivalry while injecting new energy into the smartphone wars. Key takeaway: Google’s fast-tracked and AI-infused Android 16 update signal a shift in mobile strategy aimed at overtaking the iPhone. Developers and advertisers should prioritize Pixel-first app experiences, optimize for desktop-like multitasking on mobile, and reimagine engagement for an OS that’s more utility driven. A Pixel-first rollout for Android 16 indicates Google is pushing its own hardware platform, making Pixels more attractive to consumers who want the latest features first.

The news: The gaming industry is doubling down on handheld consoles. Nintendo’s Switch 2 shattered single-day sales records with an estimated 3 million units sold at launch, outpacing the Sony PS4’s historic numbers. Meanwhile, Microsoft announced its first handhelds—the ROG Xbox Ally and the ROG Xbox Ally X—partnering with Asus to blend Xbox and PC gaming in a portable format. They’re expected to launch during the holidays. Our take: As cloud and console experiences merge into portable form, game design and ad models are set to evolve fast—opening up fresh real estate for marketers, game studios, and tech platforms alike.

The news: Apple’s highly anticipated AI enhancements, particularly for Siri, remain unfinished. During WWDC 2025, SVP Craig Federighi confirmed delays, stating Apple needs “more time to reach a high-quality bar.” No major voice assistant upgrades were announced. Apple’s most relevant AI move wasn’t a product—it was a warning: Ahead of its event, Apple published a research paper arguing that top models like OpenAI’s GPT-4o, Anthropic’s Claude 3.7, and Google’s Gemini don’t truly “reason.” Instead, they create an “illusion of thinking.” Our take: Apple is hedging its AI bets by being cautious with core offerings like Siri while quietly enabling developers with on-device LLMs and privacy-first tools. Instead of overpromising, Apple is pointing out potential problems with the latest AI models while exercising restraint.

The news: This week’s Apple Worldwide Developers Conference (WWDC) will be a critical opportunity for Apple to define its AI transformation after a year of missteps, unfulfilled promises, and user fallout. Our take: Apple must convince users and developers that its platform is where meaningful AI happens. Leaning solely on OS and service updates won’t cut it, and ignoring its AI roadmap risks slowing iPhone and Mac upgrade cycles. The pressure is mounting. Samsung and Google are packing AI into their next phones, and 1 in 5 iPhone users say AI features could drive their next smartphone upgrade, per CNET.

The news: Meta is planning another VR headset, codenamed Loma, to compete with Apple’s beleaguered Vision Pro, per The Wall Street Journal. The product will look similar to its Ray-Ban Meta Smart Glasses—rather than a traditional headset goggles design—and feature higher-fidelity video than the Quest line of headsets. Meta is offering millions of dollars to Disney, A24, and others for exclusive IP-based gaming content to avoid the Vision Pro’s pitfall of lacking compelling content. Our take: Meta’s renewed headset push shows the company is learning from past missteps, but success will hinge on whether Loma can offer must-have experiences at a justifiable price.

AI Edge Gallery shows Google's bet on offline AI, turning Android phones into self-contained smart tools. It outpaces Apple’s walled approach but faces usability hurdles.

e at last: Microsoft’s update kills default Edge and Bing prompts, giving rivals room to breathe—and forcing marketers to rethink how they reach EU users.

XChat introduces file sharing, disappearing messages, and calls—but user skepticism over privacy and vague “Bitcoin-style” encryption may hinder adoption.

Apple’s appeal against DMA rules frames interoperability as a privacy risk, testing how far regulators can go in dismantling its tightly guarded ecosystem.

A possible partnership would bring AI-native search to millions, challenge Google’s dominance, and push Samsung ahead in the on-device AI race.

Lens integration sidesteps users to search without leaving the app. It sets up future monetization even if beta excludes ads and affiliate links—for now.

With AI mostly glossed over online, there's a golden chance to stand out—teach, show, and prove what AI can actually do for people.

Separating research from product lets Meta build faster, think longer term, and prove it’s serious about becoming more than a social media company.

Discord tests “Discord Orbs” to reward users for ad interaction: A broader rollout could prove successful at driving action among key demographics.

On today’s podcast episode, we discuss how much the merger with xAI can move the needle for X, if the social platform can recoup the kinds of ad dollars it was making before Elon Musk bought them, and where X users have migrated to (if anywhere). Join Senior Director of Podcasts and host Marcus Johnson, and Analysts Marisa Jones and Emmy Liederman. Listen everywhere and watch on YouTube and Spotify.

Handheld dominance and low VR adoption signal a reality check for immersive tech as gaming habits shift toward flexible, social experiences.

A 25% iPhone tariff risks upending Apple’s manufacturing strategy and slamming profits just as it dives deeper into AI.

Android XR gives Google a reboot, but the ghost of Glass lingers: Packed with features and a fashion-forward focus, Google’s smart glasses will have to outshine Meta—and escape its own past.