Retail & Ecommerce

Macy’s, Nordstrom bet on smaller stores as shoppers move away from malls: Department stores are taking a localized approach to reach more consumers and speed up fulfillment.

Visa is reportedly in discussions to participate in Airlwallex’s Series E extension, which can help strengthen its card business and complement its cross-border payment efforts.

Brands can use inflation to their benefit: “Agnostic” consumers are spending carefully and looking for brands to meet their financial and emotional needs.

Kristin O’Brien, general manager of the Brand Platform at LTK, spoke with Insider Intelligence about targeting Gen Z consumers, the prevalence of social commerce, and back-to-school trends.

It’s a challenging time for small retailers: Many are struggling with raging inflation and declining consumer buying power.

The CFPB is reportedly planning new rules to stamp out P2P payment fraud.

Conversational commerce expands beyond Asia: Companies including Meta are making it easier for businesses to sell via chat.

Amazon, Twitter, and HBO Max are all dealing with fraud: Spam and fakery are affecting multiple facets of the digital economy.

LGBT+ population grows in US but sees threats: Despite its increased numbers, this demographic group faces significant barriers to well-being and economic security.

An Amazon warehouse worker died on Prime Day: The incident prompted a federal investigation led by the Occupational Safety and Health Administration and may help organizers’ unionization pushes regain momentum.

The livestream shopping landscape has completely transformed in recent years. QVC, which saw 45% of the downloads among the top 10 US livestream shopping apps two years ago, accounted for just 10% in the first five months of this year. (Apps like YouTube and TikTok were excluded because ecommerce is a secondary feature of their platforms.)

The video game industry tries to clean up its image: Now that marketers are paying more attention, gaming brands have to address harassment campaigns.

Despite a less-than-stellar Q2, eBay still has few tricks up its sleeve.

An end to password authentication: Poor password security resulted in $52B in losses in 2021. There’s an opportunity to compete in the passwordless authentication market.