Retail & Ecommerce

Apple accepts the outcome of Maryland store workers’ unionization vote: That’s a very different response from Amazon, which challenged the results when its warehouse employees won their election.

Nike faces a host of challenges: Yet the company is optimistic as it starts a new fiscal year despite high transportation costs and long shipping times.

Online consumer spending in the US was flat in Q1 2022 from the same quarter a year prior, as shoppers pivoted away from their pandemic-driven digital spending habits. While brick-and-mortar saw growth, the increase was just 3%.

When it comes to courting younger consumers, NFTs (fire)work: At least that’s what Macy’s is hoping for with its Fourth of July campaign.

Muted in some regards, outspoken in others: That seems to describe how brands and Big Tech are responding to Roe vs. Wade being overturned last week.

The more bots the better? Deploying more robots at Amazon warehouses could close the labor gap. Happier employees working alongside bots with the latest software could also help.

Even rising prices can’t separate consumers from their brew of choice: Premium beer brands are seeing resiliency as shoppers trade down in other categories.

Bed Bath & Beyond woos customers with new loyalty program: But that might not be enough to convince shoppers to spend more with the retailer.

The rise of mobile shopping gives retailers a reason to invest in AR: Walmart, Ikea, and others make incremental improvements to the mcommerce experience to boost consumer confidence.

Industries focus on savings and comfort as inflation bites: Marketers design messaging to help consumers cope with higher prices.

PayPal will remove the fixed fee applied to goods and services payments coming from US customers and simplify tax reporting for business users.

Inflation is taking a toll on UK households: The rising cost of living has shoppers cutting back and trading down as some workers strike for wage increases.

Insider Intelligence spoke with Tom Kochan, professor at the MIT Sloan School of Management and author of “Shaping the Future of Work: A Handbook for Action and a New Social Contract,” about unionization and its implications for retailers.