Retail & Ecommerce

Unionization efforts pose a challenge to brands’ images: Labor efforts at Amazon, Apple, REI, and Starbucks show a side of these popular brands that could turn off consumers.

Two-thirds of Americans say social values influence their shopping choices: Retailers can garner loyalty by demonstrating their commitment to key issues that consumers care about.

The firm can use its blockchain expertise to offer faster, cheaper remittances, which may put more pressure on incumbents to digitize.

Consumers around the world rely more on their phones as they shop in-store: Retailers looking to improve omnichannel capabilities should focus on adding mobile touchpoints to in-store experiences.

According to a PayPal-commissioned poll by Maru Group in July 2021, almost three-quarters (72%) of adults in Canada said they like being able to order groceries online,

It should come as little surprise that Amazon was the top US shopping app in 2021, downloaded 40.0 million times that year. More remarkable is Shein’s leap to the No. 2 spot, up from seventh place in 2020. The Chinese fashion giant had 32.0 million US downloads under its belt in 2021, 68% more than the year prior.

On today's episode, we discuss what Amazon's deceleration is telling us and what to make of the ecommerce giant's ad business breaking out. Then for "In Other News," we talk about whether shopping in 3D can move the needle and what store openings and closings reveal about the brick-and-mortar landscape. Tune in to the discussion with our analyst Andrew Lipsman.

US jewelry sales grew 27.5% in 2021 to reach $47.1 billion, making up 8.8% of the apparels and accessories category.

DoorDash keeps finding new growth opportunities: The delivery company rolled out a new express grocery delivery service aimed at shoppers who need a few items right away.

CPG sales growth slowed in 2021 amid supply chain woes: If shoppers can’t find what they’re looking for, they’re willing to switch to another brand.

Meta’s lawsuits, settlements, and consumer sentiment are a mounting problem: The company can’t acquire its way out of this one.

ACI PayAfter integrates more than 70 BNPL options into a single solution for merchants.

On this episode of our new Behind the Numbers show, Reimagining Retail, our analyst Suzy Davidkhanian hosts author and keynote and strategic advisor Steve Dennis to discuss overlooked consequences the pandemic has had on retailers outside of the much-discussed supply chain and consumer loyalty woes. They also identify several smaller, lesser-known brands they think will pop in 2022.

Walmart takes steps toward a greener future: The ultimate impact of its initiatives depends on how forcefully it exerts its influence.