The news: Global Payments rolled out a retail point-of-sale (POS) system under its Genius platform targeting small and medium-sized businesses (SMBs). Our take: Despite that clout, as other merchant service providers also diversify their offerings through verticalized software, hardware, and partnership integrations, Global Payments’ Genius will enter a crowded POS space with its offerings nearly indistinguishable from Stripe’s, Square’s, or Toast’s hardware and software lineups.
The news: Blackhawk Network and Visa will launch physical gift cards with tap to pay capability. Our take: Blackhawk’s rollout patches a serious security loophole that risked gifters and recipients’ money being snatched by fraudsters.
The news: Eight years after acquiring Whole Foods, Amazon is moving to more fully integrate the grocer into its core business, Business Insider reports. Our take: Amazon is clearly aware of the friction—and the opportunity—in its grocery ecosystem.
The news: Lowe’s launched a home improvement creator network as part of a strategy to reach younger audiences through social media personalities. The network, which Lowe’s framed as key to deepening its connection with Gen Z and millennial consumers, features MrBeast as its first high-profile partner. Our take: Reaching younger generations is crucial for sustained growth, and as influencer marketing surges, Lowe’s strategy could prove effective at bridging the gap with young homeowners. Influencer collaborations are most likely to be effective when the creator is seen as unbiased and honest, authentic, entertaining, and educational.
The news: President Donald Trump’s immigration crackdown is chilling consumer spending and reducing the available labor force for key industries like construction and hospitality. Our take: The US economy depends heavily on immigrants, both documented or otherwise. The Trump administration’s aggressive deportation push could therefore deprive companies of crucial workers—and drive up costs for essentials like housing and groceries—as well as eliminate a considerable source of tax revenues and consumer spending.
The news: DoorDash’s acquisition spree continued with its $175 million purchase of ad tech firm Symbiosis. The deal will expand the company’s offsite capabilities, enabling advertisers to run campaigns across search, social and display channels that are integrated with DoorDash’s closed-loop measurement system. Our take: DoorDash’s Symbiosis acquisition and ad updates should help the company attract bigger brands and retailers to its ad platform—especially as demand for its core delivery services remains healthy.
The insight: Younger consumers are opting out of human interaction when they shop. Our take: While younger consumers tend to adopt new behaviors faster, they’re also driving the direction of retail innovation. Retailers looking to stay competitive should prioritize the tech-driven, convenience-first features these shoppers now see as table stakes.
On today’s podcast episode, we discuss how to get folks to buy something they can’t go and see in a store, how D2Cs should be thinking about generative AI, and how one DTC is negotiating the tariff minefield. Listen to the conversation with our Senior Analyst Sara Lebow as she hosts Principal Analyst Sky Canaves and CEO and president of Eyebuydirect Sunny Jiang.
The news: US inflation ticked up 0.1% last month and 2.4% YoY, a softer read than many economists expected but one that kept the pressure on consumers already dealing with a higher cost of living. Our take: Retailers, especially grocers and discounters, can set themselves apart by helping consumers save money and be more financially responsible. Offering digital coupons, using in-store signage spotlighting sales on daily essentials, and rewarding loyal shoppers for repeat purchases can foster smarter spending.
With economic uncertainty influencing how people shop, marketers and retailers have a prime opportunity to create in-store value. Today’s shoppers seek more than products—they want a shopping experience that delivers immediacy, control, and sensory engagement. Here’s what retailers need to know about current consumer behavior in physical aisles.
In today’s episode, we talk about how to be both a product-led organization and a customer-centric one, what fintechs are doing that keeps them closer to customers, and how banks can rethink the customer journey around financial life stages. Join the discussion with host and Head of Business Development Rob Rubin, Analyst Lauren Ashcraft, and Principal Analyst Tiffani Montez.
As advertisers navigate Google’s recent search changes that favor its emerging AI models, retail media strategies could offer them heightened visibility and control.
The news: Walmart’s OnePay and Synchrony will issue a new co-brand Mastercard and a private-label card. Our take: The massive retailer’s connectivity between its customer base, supplier relationships, and financing apparatus positions OnePay to be a disruptor on the scene.
The news: PayPal will serve as Selfbook’s commerce partner for its travel and hotel offerings, per a press release. Customers can book travel arrangements directly within the PayPal app. Our take: Consumers want travel features from their banks, which PayPal has taken up as a fintech payment provider.
The news: Chase will let customers transfer credit limits between cards online without having to make a phone call or send a secured message, per a report by the Frequent Miler. Our take: For credit cards courting millennial and Gen Z cardholders, managing and optimizing financial health simply will be critical to securing their loyalty.
The reality: Tariff-driven grocery price hikes have been relatively modest so far this year. Food and beverage prices rose 2.9% YoY through mid-May, up from 1.7% a year earlier, per Circana. While tariffs haven’t caused a major inflation spike, supply-side shocks—like drought, avian flu, and extreme weather—have pushed up prices on staples such as coffee, eggs, and chocolate. Our take: Tariffs haven’t led to major price hikes yet, but that’s likely to change soon as duties push up costs on goods like seafood, alcohol, and produce. And even before those increases take effect, shoppers are becoming more cautious, more price-sensitive, and quicker to trade down or skip nonessentials altogether.
The news: Dick’s Sporting Goods’ retail media arm, Dick’s Media, is partnering with Roku to bring its shopper data to connected TV, per Adweek. Our take: Dick’s sees retail media as a long-term growth engine, and its partnership with Roku should enhance its ability to compete with larger players by combining rich loyalty data with precise streaming insights. While Dick’s Media already offered brands a robust mix of in-store and digital ad opportunities, the expanded Roku partnership enables more targeted, measurable, and high-impact campaigns—especially as connected TV becomes a core pillar in the modern advertising mix.
Even though most retail dollars are spent in physical stores, experts say retail media dollars have been slow to meet those consumers
The news: Walmart rolled out Sparky, its generative AI (genAI) assistant, to all Walmart app users this week—a preliminary step that puts it closer to achieving its agentic ambitions. Our take: By broadening Sparky’s capabilities, Walmart is trying to position itself not only as a shopping destination, but also as a place where consumers can go when they need everyday life advice or information—such as how to fix a leaky faucet or help with event planning. Whether the retailer succeeds will depend on how well Sparky works, and whether it can convince shoppers to overcome their current skepticism of AI tools.
The US-China trade war drives Shein to diversify its sourcing: Shein and Reliance Retail plan to start international sales of India-made Shein-branded clothes within six to 12 months.