Retail & Ecommerce

Rounding up news from the last days of 2021: The news cycle didn’t stop over the holidays. These are some of the most notable stories from the last two weeks.

Thirty-six percent of US consumers took on debt this holiday season—but only about half of them had planned to.

Brands eagerly jump on the retail media network bandwagon: As access to customer data becomes a priority for brands, retailers see an opportunity to diversify their revenue streams.

Our take on what BNPL, cryptos, super apps, and global digital expansion will look like in 2022—and what that means for key stakeholders.

Across industries, apps are trying to become super apps: Turning to delivery, music, and streaming, several major apps dramatically broadened their services in 2021 and became the de facto hubs for their industries.

We expect total retail sales in China will have grown by 11.0% in 2021, the strongest growth since 2017.

Brands will need to look beyond climate change lip service and create strategies that address consumers’ specific concerns in each of the markets they operate.

Brick-and-mortar retailers will bank on digital technology to ease shopper friction points and drive in-store sales.

The virtual world will change the way consumers in China interact online and shop.

High-profile acquisitions and partnerships shook up the space as competition intensified.

Buy now, pay later (BNPL) services are more popular among younger generations: 26% of US adults ages 34 and under regularly use these financing solutions, compared with just 8% of those 55 and older.

On this special edition of the show, we're taking a look back at some of the most notable conversations we've had this year. In this episode, we discuss what it takes to create a good retail site/app and why marketers need to work on their mid-funnel (mid-range) game.