The news: Klarna and Afterpay will not share the majority of their consumers’ loan information with credit bureaus until they can receive confirmation that their customers will not be penalized for seeking buy now, pay later (BNPL) plans. Our take: Affirm’s early plunge into credit reporting has been blunted against its competitors’ refusal to participate in the system, but it still takes the reputational lead in terms of being a “trustworthy” provider.
The news: Serious delinquency rates held steady YoY, while credit card volume growth continued to slow, per a report from the Federal Reserve Bank of New York. Our take: As middle-class educated professionals are slapped with resumed student loan payments, many will falter in the face of reaccelerating inflation and a weakening job market—especially if faced with possible wage garnishment.
Kroger has consolidated its retail media, consumer insights, and loyalty marketing capabilities under the Kroger Precision Marketing (KPM) brand.
The results: In a home furnishings market that Wayfair CEO Niraj Shah describes as “flat to down low-single digits” and “bumping along the bottom,” Wayfair stood out. Excluding its exit from the German market, the company posted its strongest growth since 2021 and returned to profitability. Our take: While many home-related retailers are stuck in neutral amid a sluggish housing market, Wayfair is gaining traction. Its success shows that a willingness to test, learn, and iterate can help retailers stand out in an otherwise stagnant category.
The gap between retail’s most and least digitized categories will grow even wider.
Ulta Beauty is tapping into trends like Korean beauty and wellness to stay relevant with younger consumers while Pop Mart has created viral excitement around its collectibles through smart digital marketing and gamification. In addition, Urban Outfitters has launched a back-to-school dorm makeover contest and Away Luggage is enhancing the travel experience with a giveaway. Here are the eight most interesting retailers and brands from last month, as ranked on our “Behind the Numbers” podcast.
The playbook: Amid mounting pressure across the grocery sector, Publix and Sprouts Farmers Market are gaining ground by leaning on four core pillars—each executed with their own twist: A sharp focus on value Convenient, high-quality prepared food options Loyalty programs that drive repeat visits Disciplined, strategic expansion The formula is working: In the most recent quarter, Publix’s revenues grew 7.0% YoY and its same-store sales rose 6.0%. Sprouts delivered even stronger results, with revenues up 17.2% and same-store sales jumping 10.2%. Our take: Publix and Sprouts show that even in a tough retail climate, disciplined execution on fundamentals still pays off. By doubling down on value, convenience, loyalty, and strategic expansion, both are positioning themselves for durable growth in a category where shopping habits tend to stick. Their clear, consistent playbook is helping them gain ground while many competitors stand still.
The news: Amazon reported strong Q2 results for its advertising business, with advertising revenues reaching $15.6 billion—up a significant 23% YoY. Net sales increased 13% YoY to $167.7 billion, well above Q2 guidance that warned of “tariffs and trade policies” and “recessionary fears.” Our take: Moving forward, Amazon will need to innovate what it’s already offering by pioneering a retail media strategy that extends Amazon’s data and ad tech beyond its own storefront, AI-driven tools that simplify creative production and optimization at scale while prioritizing privacy, and more immersive and shoppable ad formats in its streaming offering.
The news: JPMorgan Chase and Coinbase partnered to offer Chase's customers new ways to access crypto. This fall, customers will be able to link Coinbase directly to their bank accounts, buy crypto with Chase credit cards, and convert rewards points to USDC, per a press release. Why this matters: This partnership is a big step toward bridging the gap between traditional finance and crypto. By letting customers use their credit cards to buy crypto or redeem their Chase Ultimate Rewards points for USDC, the companies could accelerate crypto adoption. It’s also another salvo from JPMorgan against data aggregators and open banking firms after the bank announced that it would charge these companies to access customer data—particularly around payments. JPMorgan is integrating directly with Coinbase rather than using APIs from a company like Plaid.
The news: United is hosting five days’ worth of exclusive deals for United Chase cardholders beginning August 4. Each day will have its own exclusive, time-sensitive international travel offer. Cardholders will have the chance to fly one way to a mystery location for only 30,000 miles (plus about $35 in taxes and fees). Our take: United, along with its competitors, are looking for ways to reverse slumping sales. Targeting international and premium products, while also strengthening its loyalty program, could be a sage way to turn things around.
Home Depot is sharpening its pitch to non-endemic advertisers with a new partnership with Yahoo DSP. Non-endemic advertising could be a lucrative opportunity for RMNs—but it comes with its own set of challenges. Retailers have to clearly articulate what advantages they offer compared with the rest of the (very crowded) field, while measuring the impact of non-incremental ads is more difficult given the absence of closed-loop attribution. Companies should also follow Home Depot’s lead in being strategic about the types of non-endemic advertisers they allow onto their platform. While the temptation might be to cast as wide a net as possible, limiting ad buys to brands in complementary categories will maximize effectiveness and minimize the confusion for shoppers.
The news: Klarna might push its IPO date up as late as September, per a report from Bloomberg. Our take: Whenever Klarna schedules its IPO, it can bank on the strength of its partnerships—like DoorDash, Walmart, Stripe, and Walmart—to sustain its growth. Fintechs have faced a tough environment for IPOs ever since the high-water mark of 2021. Firms are now required to demonstrate better pathways to profitability before going public. However, despite tariffs and geopolitical disturbances, fintechs have the ability to outperform expectations: Take Circle’s blockbuster IPO back in June. With investors hungry for AI-focused companies, Klarna may be well positioned to ride the wave of its peers’ earlier success in the market.
The trend: Protein is having a moment. Some 44% of US consumers—and 51% of Gen Z and millennials—are actively trying to boost their intake, turning protein into a must-have across categories. Our take: Protein-rich, better-for-you products are proving to be a rare bright spot amid a challenging consumer landscape. Shoppers—especially younger, health-conscious ones—are still willing to pay a premium when the nutritional value feels worth it. For CPG brands and foodservice chains, protein is a high-impact lever to drive growth and relevance. But sustaining that momentum requires more than a nutrition label. If the taste, format, or experience falls flat or feels like a gimmick, consumers won’t hesitate to walk away.
The news: YouTube’s lead in connected TV (CTV) advertising faces a real threat as Amazon Prime Video gains momentum. But that standing might be short-lived—Amazon’s Prime Video is on track to surpass YouTube as the top CTV advertising platform by 2027, per Morgan Stanley as cited by Business Insider. Our take: Marketers should expect CTV ad dollars to shift toward Amazon’s ecosystem by 2027. Early investment in Amazon’s premium, shoppable ads can secure top inventory and sharpen targeting as streaming evolves.
The news: Macy’s aims to boost in-store traffic this back-to-school season by expanding its assortment—most notably by adding select Abercrombie Kids items to its lineup. The move comes at a challenging moment, as we expect back-to-school sales to slow for the second straight year. Our take: Back-to-school is a perfect proving ground for Macy’s portfolio revamp. Parents and teens are already in “new‑gear” mode, so adding Abercrombie Kids now lets Macy’s showcase a fresher, youth‑centric mix when foot traffic naturally peaks. Pairing the drop with proven draws like Nike and Jordan turns a seasonal rush into a live test of Macy’s revamped merchandising—and gives shoppers a clear reason to visit the store before classes start.
Airbnb may launch a loyalty program at some point, chief business officer Dave Stephenson told Bloomberg. The company has all the ingredients “that would make a compelling loyalty program,” he said—especially following the launch of Airbnb’s services and experiences booking platform. While it’s hardly surprising that Airbnb, a company that has thoroughly disrupted the travel industry, would be reluctant to copy its competitors’ approach to loyalty, there is something to be said for simplicity. What worked for Amazon may not translate as well to Airbnb, given the number of competing platforms that offer similar services—and the fact that most of what it offers is highly discretionary.
The number of retail media networks (RMNs) worldwide offering competitive conquesting (the ability to target campaigns to competitors’ shoppers) has risen from 10 in Q2 2024 to 15 in Q2 2025, a 50% increase, according to data from Mars United Commerce.
As parents prepare their kids for the new school year, they’re tightening budgets, reusing last year’s supplies, and looking for ways to efficiently check off their lists.
The trend: Inflation ticked higher in June as the impact of tariffs began to reach consumers. The personal consumption expenditures (PCE) price index—the Fed’s preferred inflation gauge—rose 2.6% YoY, slightly above the 2.5% analysts expected and up from 2.4% in May, marking the highest level since February. On a monthly basis, it climbed 0.3%, in line with forecasts. Core PCE, which excludes volatile food and energy items, increased 2.8% YoY, ahead of the 2.7% analysts expected, and 0.3% MoM, in line with expectations. Our take: Inflation remains the top economic concern for US consumers and pressure is building. Companies ranging from Procter & Gamble and Kraft Heinz to Mattel, Stanley Black & Decker, and Walmart have all signaled plans to raise prices. With many households already tightening their budgets, even modest hikes could spur further pullbacks in spending, making an already tough retail environment even harder to navigate.