The news: JPMorgan Chase is reportedly in late-stage talks to take over the Apple Card portfolio from Goldman Sachs, per The Wall Street Journal. Our take: Apple needs a stable financial partner after a rough road with Goldman Sachs’ regulatory scrutiny and failed experiment with consumer banking.
Microsoft reported $76.4 billion in Q2 revenue, up 18% YoY, as cloud infrastructure, productivity software, and embedded AI drove strong performance. Microsoft Cloud grew 27% to $46.7 billion, and Azure's annual run rate surpassed $75 billion, overtaking Google Cloud. Enterprise adoption of tools like Dynamics 365 continues to rise, reinforcing Microsoft’s role in AI-powered operations. Following the report, Microsoft’s market cap crossed $4 trillion. The company plans to spend $80 billion in fiscal 2025 to expand its AI infrastructure, while showing capital discipline. Microsoft is positioning itself as the foundational enterprise platform for the AI era.
Consumer goods giants Kraft Heinz and Unilever are moving to stimulate demand in a challenging sales climate by increasing marketing spending on their most popular products. Both companies are betting on marketing to spur demand and improve brand equity in a slower-growth climate. But the question is whether stepped-up marketing will be enough to overcome rising consumer caution, particularly in categories like snacks and personal care, where purchases are more discretionary in a tariff-driven environment. Increased investments in promotions could pressure margins in coming quarters.
The news: Best Buy is testing a store-within-a-store concept with Ikea, aimed at helping customers more seamlessly integrate its appliances into Ikea-designed kitchens and laundry rooms. This marks the first time the Swedish retailer has offered services and products within another US retailer. Our take: Pairing two well-known, purpose-driven brands around a shared customer use case—home design and functionality—is a smart play. The in-person branded experience should provide value to shoppers and offer a win-win path to renewed relevance and growth for both companies.
The news: CVS’s Q2 earnings topped estimates, buoyed by solid performance in its retail pharmacy segment and signs that its health insurance division is finally turning things around. Our take: CVS may not be thriving compared with earlier in the decade, but it’s in a good position relative to most of its rivals. That’s largely because of its diversified footprint across healthcare (pharmacy, insurance, PBM) that prevents the company from being overexposed in one struggling sector. CVS’ ongoing company turnaround could be a good sign for the similarly structured UnitedHealth, DOJ investigations notwithstanding.
The trend: Older consumers pick up their prescription medicines in person more often, while Gen Z looks to buy Rx drugs online, per M3 MI’s Consumer Health Study of over 20,000 US adults. The takeaway: Drugmakers can lean into tailored marketing efforts that match age demographics and retail preferences. Amazon Pharmacy doesn’t take ads, but pharma companies can show young people getting Amazon Rx deliveries. On the flip side, feature older actors or promote vaccine messages via retail media in grocery stores.
The news: More than 60 healthcare and technology players, including Amazon, Apple, Google, UnitedHealth Group, and OpenAI, signed a voluntary pledge put forth by the Trump administration to make it easier for consumers to access their medical data. Our take: It’s not the first time that industry players have pledged to improve health data sharing—but we haven’t seen enough progress due to a lack of accountability or enforcement. Many consumers also likely have concerns about how tech companies will use and protect their personal information.
The news: Edison Research’s Q2 2025 “Share of Ear” report revealed key trends in ad-supported audio and what channels are winning. The conclusion? Radio is still dominating in time spent across age groups—and while podcasts are gaining ground, the shift is slow. Our take: Strategies that focus solely on podcasts at the expense of radio will fail to capitalize on the full potential of ad-supported audio. Brands that combine radio’s enduring reach while accounting for podcasts’ ability to engage and drive action will unlock the best outcomes.
The news: More than half (51%) of customer service journeys start on search engines and third-party platforms like Google, YouTube, Reddit, and ChatGPT—rather than company websites—prompting businesses to meet customers where they are, per a recent Gartner survey. Our take: Brands need to research and identify the platforms their customers rely on and establish fast, responsive service on those channels. The goal isn’t to pull users back to official websites—it’s to meet them where they already are, with the answers they need, when they need them. Using generative engine optimization (GEO) best practices to boost customer service answers in genAI outputs could help younger consumers get digestible, fast answers in their preferred channel.
The news: Microsoft’s latest earnings reflect more than just a Wall Street beat—they signal a deeper shift in how enterprises are adopting productivity software, cloud infrastructure, and embedded AI to run their businesses. It reported $76.4 billion in revenues, up 18% YoY. Microsoft Cloud made up $46.7 billion of those revenues, up 27% YoY, as cloud demand remains strong across all workloads. Our take: With strong recurring revenue, expanding AI use cases, and leadership across productivity and cloud, Microsoft is increasingly well-insulated from macroeconomic headwinds and well positioned to shape the future of work and software.
The news: Figma’s high-profile IPO—valued at $19.3 billion—lands it squarely in the league of top-tier software-as-a-service (SaaS) platforms and indicates renewed competition in cloud-based tools that agencies rely on for their campaigns. Our take: Instead of being subsumed by Adobe, Figma is now free to chart its own course. Going public gives it the independence to scale, expand its ecosystem, and challenge incumbents directly. For advertisers, Figma remaining independent gives agencies added choice. As creative tools compete for market share, expect faster innovation, more flexible pricing, and features tuned for digital-first campaigns.
50% of US smartphone owners said they’re not willing to pay extra for AI features on their phones, up from 45% in September 2024, according to a May CNET survey.
The situation: Amazon and Google, once bound by a symbiotic relationship in which Amazon funneled ad dollars into Google Search and Google indexed Amazon’s pages, are now veering toward open conflict as generative AI (genAI) blurs the lines between ecommerce, advertising, and search. Both companies are determined to own the entire journey from discovery to checkout, and that ambition is unraveling what remains of their former détente. Our take: Amazon and Google are racing to define where and how consumers discover and buy products in the genAI era. If Amazon succeeds in walling off its marketplace data and steering shoppers to its own AI interfaces, the retail landscape could splinter into walled gardens where tech giants cooperate far less. That winner‑takes‑all dynamic might suit the victors, but it risks degrading the overall consumer experience with fewer choices and less transparent pricing. At the same time, it could lead brands and retailers into a margin‑sapping race to the bottom inside whichever closed ecosystem proves most dominant.
The news: Publicis Groupe has won PayPal’s global media business, building on the holding company’s winning streak and proving to rivals that its momentum in securing major accounts shows no signs of slowing. WPP Media previously handled PayPal’s media account but resigned the account in April, citing the need to “pursue other opportunities,” per Ad Age. Our take: Publicis’ win of PayPal’s global media business underscores a growing advertiser shift toward integrated partnerships, where creative, media, and retail strategies merge to unlock greater performance and monetization potential.
The news: OpenAI is preparing to launch GPT-5, a model that will combine traditional GPT capabilities with o3-series reasoning—marking a major leap in performance and model simplification. Our take: GPT-5 could streamline content creation, search, and CX workflows, leading to renewed industry adoption and customization. Enterprise customers should test GPT-5’s API early. Align adoption with marketing workflows and consider consolidating tools into a single platform to reduce costs. Early movers will shape the future of customer engagement.
The news: President Donald Trump signed an executive order to close the so-called de minimis trade loophole, which allows foreign packages valued under $800 to enter the US tariff-free. Effective August 29, all shipments under that threshold—regardless of origin—will be subject to duties based on value and country of origin. The White House already ended the exemption for packages from China and Hong Kong on May 2. Our take: Eliminating the de minimis exemption levels the playing field between international ecommerce sellers and domestic retailers—but could also drive up prices for consumers.
The data: US consumer spending inched up just 1.4% YoY in Q2, per the US Commerce Department. While that’s up from the tepid 0.5% in Q1, it’s well below the 2.8% growth in spending in 2024, and the fifth-slowest rate since Q3 2021. Goods spending rose 2.2% YoY, up from 0.1% the prior quarter, while services spending increased 1.1% YoY, ahead of the 0.6% in Q1. Our take: Eliminating the de minimis exemption levels the playing field between international ecommerce sellers and domestic retailers—but could also drive up prices for consumers.
As tariffs push prices up, consumers are reevaluating their brand loyalties—and many are walking away for good. What once felt like long-term relationships are now being tested by sticker shock, with even high-income shoppers turning to discount retailers and finding satisfaction in switching.
North America was a bright spot for L’Oréal’s otherwise mixed Q2. Like-for-like sales in the region rose 8.3% YoY, more than twice the consensus estimate of 4%. L’Oréal’s bullishness about the health of the beauty sector is decidedly at odds with some of its peers. That doesn’t mean its optimism is entirely misplaced: L’Oréal is better positioned than its peers to capitalize on the beauty ecommerce boom, while its local manufacturing model significantly reduces its exposure to tariffs.
The news: Despite a surge in sports advertising and streaming, Walt Disney Co. failed to surpass last year’s upfront volume, citing a result that was “consistent with last year,” per a press release. Streaming accounted for over 40% of the company’s total upfront volume, on par with 2024, while sports advertising commitments across digital and linear were worth around $4 billion. Our take: As live sports viewers remain consistent and audiences increasingly turn to digital, Disney’s future growth depends on how well it can transform its streaming offerings into hubs for live sports.