A major internal shakeup, a plummeting stock price, and a class action lawsuit plague New York Community Bancorp as it tries to hang onto customers.

Facebook was the No. 1 social media channel where US internet users interact with brands in 2023 at 61.5%, according to February 2024 data from Attest.

Reddit's IPO faces hurdles with a predominantly white user base: A shift to more inclusive strategies could expand its appeal and relevance.

Issuers have bristled at the rule and will look at new tactics to compensate for lost revenues

The company wants to reinvigorate growth through its SMB offering as it deals with intense digital wallet competition

Its bank relationships sets Zelle apart from other P2P apps and helps it capture more small-business volume

Warner Bros. Discovery unveils password-sharing timeline: The streamer will begin its crackdown on Max this year before a wide 2025 rollout.

TikTok revises monetization rules at creator summit: The platform aims to push towards longer content to increase time spent.

Brands need to differentiate themselves in a crowded market. AI can help. But the content needs to be personalized and trained on the brand's own data to avoid generic output. And brands need to be sure that source content has a clear voice and point of view.

Turnaround plans aren’t easy: While Abercrombie turned its fortunes around by delivering styles that resonate with Gen Zers and millennials, Foot Locker’s growth strategy remains a work in progress.

JD.com’s price cuts are winning over cost-conscious Chinese shoppers: But growing competition from Pinduoduo and Douyin is forcing the retailer to look overseas for growth.

The company has yet to define its AI strategy, but its most popular consumer laptop could push on-device genAI adoption before competing PCs transform enterprise.

UK retailers race to hike pay before new minimum wage takes effect: While the move could restore consumers’ buying power, it could also hinder the fight against inflation.

New insights emerge on AI’s power hunger: The technology is energy intensive, but it’s hard to pinpoint the extent. Efficiency efforts might fall short of making the sector sustainable.

Accenture times the market correctly with generative AI deals: It partners with Cohere and plans to purchase Udacity. It’s positioned to deliver AI solutions for hesitant companies.

On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss how the resale market is evolving, why some retailers work with a third party instead of developing their own charitable programs, and the role of digital marketplaces in resale. Join our analyst Sara Lebow as she hosts vice president of content Suzy Davidkhanian and Nancy Youssef, chief global business development officer of Soles4Souls.

Affluent consumers feel good about the economy and their own finances: But there’s often a lag between those positive feelings and spending gains.