On today's special episode, we begin our brand-new monthly show where we discuss the biggest trends of the moment and the newest research, sprinkle in some analysis, and bundle it up into a quiz. Every month, three of our analysts representing their respective coverage area teams will compete against each other. (We also encourage you to play along at home.) We’ll keep a running score all year and crown a winning team at the end of the year. Tune in to the discussion with this month's contestants: our vice president of content Suzy Davidkhanian and analysts Paul Verna and Yory Wurmser.
ChatGPT and generative AI will transform marketing. Advertisers can use the tech now to help create campaigns, from research to output to iteration. “Nobody should be doing [marketing campaigns] fully manually,” said Mike Kaput, CCO of the Marketing AI Institute. Here are the steps to use AI to build campaigns.
The partnership trend will begin yielding batteries for carmakers by 2026 and could intensify competition to meet future EV demand.
Carrefour grows sales, market share as more shoppers trade down to private labels: The grocer’s value proposition is resonating with consumers across Europe and Latin America.
Spotify plans price hikes as Q1 revenues disappoint: A resilient Spotify is trying to brace for an AI-fueled future.
There are 3.60 billion people around the world who have phones capable of delivering AR, and 1.06 billion already use mobile AR, according to a March 2023 report from ARtillery Intelligence.
2022 ended with nearly 3.5 times more brands operating resale programs than in 2021, per an analysis by thredUP. And 2023 continues to bring new resale initiatives from major names in fashion, such as H&M, J.Crew, and Kate Spade.
US fashion online resale platform sales will increase 15.8% this year, totaling $14.14 billion, according to our forecast. Sales will continue to grow by double-digit rates through 2026, when they will reach $23.92 billion.
Uniqlo, Primark eye US expansion: Both retailers are counting on their affordable offerings to win price-conscious shoppers. (This story was written with the assistance of ChatGPT.)
Kering's lackluster Q1 earnings show the luxury market’s strength may be starting to wane: The share of luxury shoppers planning to spend the same or more on luxury goods fell six percentage points between September and January.
As apparel retailers grapple with consumers’ pullback in discretionary spending, a few common themes are emerging. Some are refocusing on core consumers while others are experimenting with cutting-edge technologies.
Consumers are weary of stowing banking products across several providers. Embracing super apps could help banks tackle their problem.
Enterprise productivity gains show AI is more than hype: Novice customer service agents are more productive with chatbot assistants. Future gains depend on continued human contributions to fuel AI’s performance.
ByteDance’s Lemon8 makes waves on the app charts: TikTok’s owner is expanding in the US with another app. It won’t evade scrutiny, but there’s a chance of success internationally.
The majority of Americans plan to prioritize leisure travel spending: Hilton, Delta, and United are among the travel-related companies that are bullish about the rest of the year.
The US property and casualty industry faced a trying 2022. There’s hope for a rebound in 2023, but some economic and natural factors may mute it.
An AI-powered tool can give more accurate estimates of the ages of roofs to fine-tune underwriting processes.
Offering instant payouts can help insurers engage customers and prospects.
Insurance brokers could face reputational and financial damage if they can’t stick to new rules aimed at protecting leaseholders.
Fiserv’s Tap to Pay on iPhone rollout and ACI’s expansion into larger merchants open up a big growth opportunity for these providers