Hims & Hers rolls out clinical AI service: It believes the tech will help providers make treatment decisions while improving the patient experience. But trust among physicians and customers is on the line.
On today's podcast episode, we discuss how much audiobooks can move the needle for Spotify, how engaging its app is versus Netflix and TikTok, and how much of its podcast success is tied to Joe Rogan. "In Other News," we talk about how badly AI can hurt your company's customer service and why Google has called for a ban on personalized ads for minors. Tune in to the discussion with our analyst Daniel Konstantinovic.
A look at Big Tech’s defense of AI copyright issues: A call for comments on rules reveals the leading AI firms’ strategies to deal with mounting legal challenges.
Google AI-training controversy triggers unionization: More contractors joined the Alphabet Workers Union ranks this week. AI-ethics issues could spur more organizing activity in the US and abroad.
Retailers invest in shoppable TV ads after seeing early results: Walmart, Amazon, and Home Depot are banking on the format’s interactivity and ability to grab viewers’ attention to drive holiday sales.
Shein sets $90 billion IPO target despite concerns from investors: The fast-fashion company is aiming for an ambitious valuation, even as it faces existential threats.
Rising costs and channel fragmentation hurt sports engagement: Survey highlights a need to enhance discoverability and affordability.
Luminance’s AI proves that it's a bot’s world: Two generative AI models negotiated a contract without human help. It indicates a shift toward automation that could eclipse human contributions.
Retirement account balances are up from 2018, though many still fall behind on their goals and could use help from their banks.
Over half (55%) of US adults think that businesses should take a public stance on climate change, per May 2023 data from Bentley University and Gallup. Nearly as many (52%) think companies should take a stand on mental health.
But the company also has plans to cut costs, which will include layoffs
Despite open banking’s growth, merchants will face an uphill battle getting consumers to adopt the new payment method
The rollout in partnership with Neon Money Club can help Amex achieve its goal of growing its younger consumer base
This year was challenging for retailers as inflation kept prices high and consumers cut back on spending. But there were a few bright spots, as some in-store shopping rebounded and retail media boomed. Here’s some advice for retailers on how to use in-store experiences and retail media to their advantage.
Consumer attention is fragmented and getting shorter. At the same time, digital ad spend growth is slowing following a pandemic surge. That means marketers must be agile and strategic with their spending.
YouTube’s anti-ad blocking campaign sparks a user outcry: The company is raising ad-free pricing in multiple markets shortly after banning ad blockers.
Logistics companies moved fewer high-cost items this holiday season: But even as consumers buy lower-cost items, several forecasts (including ours) still expect solid results in November and December.
Bed Bath & Beyond looks to shed its past: The company, previously known as Overstock, changed its name to Beyond Inc. and parted ways with longtime executive Jonathan Johnson.