Accenture is investing $3 billion in AI in the next three years. The biggest challenge will be balancing automation with the human component of business operations.

Google Cloud lures key customers with generative AI: It’s poised to continue surpassing Amazon on cloud growth buoyed by AI, but Oracle rises as a contender with its Cohere partnership.

‘Tens of millions’ will die from social media, Meta whistleblower warns: Meta gets bad press ahead of its Threads launch. With AI in the mix, social media controversy will worsen.

The Chase Freedom Rise card offers rewards and features tailored to new-to-credit customers to widen its appeal.

Along with digital upgrades, banks must improve the customer experience with relevant products and services.

The government and large US banks helped minority depository institutions maintain financial stability earlier this year.

They’re looking for profitability and robust cash flow before approving small-business loans. But the profit trend isn’t new.

As privacy regulations ramp up, brands across verticals are increasing their focus on premium environments that don’t rely on cookies. In this video, Arity’s Jennifer Gold, director of product marketing, shares why private marketplaces (PMPs) fit the bill by offering access to high quality inventory, programmatic efficiency, brand safety, and transparency.

Reaching consumers starts with knowing who they are. That means understanding consumer demographics, media and search behaviors, and ad consumption habits. Here are five charts to help you get to know your customers.

Close to a third of US digital buyers will purchase from a company located outside the country in 2024, for a total of 71.8 million cross-border ecommerce buyers, per our forecast.

Platforms lean into livestream ecommerce despite tepid shopper interest: Just 18% of US adults have shopped via livestream—but TikTok, eBay, and Poshmark are forging ahead anyway.

Retail Media ascendant: GroupM forecasts booming growth, challenging traditional ad channels by 2028.

Easing inflation may not be enough to reinvigorate consumer spending: Persistent grocery inflation, student loan payments, and fears of a recession are prompting households to stick with penny-pinching.

Amazon presses forward with new generative AI tools: The retailer is determined to show clients and investors it can keep up with OpenAI and Google despite a slow start.

As the first carmaker to receive Level 3 authorization, it can now sell or lease cars with automated driving systems. It poses a big challenge for Tesla.

The CRM solutions giant is unveiling security standards and AI integration for recurring revenue. The success of the pivot remains uncertain due to previous integration challenges.

Private label products give retailers more control over sourcing, manufacturing, and pricing, which they can use to offer items for lower costs, encouraging consumers to try new products, leading to lifelong brand ambassadors who will swear by your brand. Here’s how Target, Walmart, and Costco are labeling up.

Uber Health adds grocery delivery: Uber’s healthcare division is joining the food as medicine movement—finally.