A study exposes glaring privacy risks in connected cars. Just two out of 25 brands offer data deletion; most collect and share sensitive personal information.
Slack and Zoom integrate AI and offer features like conversation summaries and virtual assistance. But siloing these capabilities may hinder interoperability.
Instacart rolled out several updates to its Instacart Storefront platform: It added AI-powered conversational search and an in-store mode to its omnichannel digital commerce platform.
Richemont targets fragrance market as luxury demand begins to waver: The luxury retailer is looking for ways to scale its perfume business and grow share in a highly competitive sector.
Greg Peters presents Netflix's ambitious gaming plans: From mobile success to cloud streaming, the future holds promise and challenges.
Netflix outlines password sharing wins: Innovative approaches turn freeloaders into subscribers, resulting in significant user growth.
Warner Bros. filing shows just how big a deal Hollywood strikes are: WBD expects to lose $500 million due to the strikes, the effect of which will be felt deep into 2024.
A developers conference could accelerate product development and solidify OpenAI’s industry lead. The timing, post-Big Tech fall events, allows strategic response to industry trends.
Overstock finds Bed Bath & Beyond has plenty of brand equity: Since rebranding in August, the retailer improved its top-line performance and attracted new customers.
Should we just let the branch go extinct? The end of summer in the US led us to pause and reflect on how banking continues to evolve under the influence of digitization and whether the branch still should have a place in banks’ and credit unions’ go-to-market strategies. Today, we’re kicking off a multi-part series looking at the current state of the branch, what consumers think of it, and how some banks are attempting to reinvent their branch networks to strengthen customer relationships.
YouTube's embrace of Shorts challenges long-form content: While the platform seeks balance, Instagram's move could further disrupt the market.
But it faces competition from other mPOS providers and the boom in softPOS demand
The solution brings what has become a security expectation to all transactions after India mandated tokenization for card-on-file transactions
The payments network added USDC settlement capabilities for acquirers as stablecoins gain payments momentum
The Media Rating Council says YouTube needs an audit: The industry group is trying to broaden its scope to help build trust in advertising’s pivot to digital video.
Mcommerce is driving most of the growth in online sales. Of the $96.87 billion extra spent on ecommerce in the US this year, mcommerce will contribute 61.4%. The channel hasn’t escaped the wider slowdown in ecommerce, but sales via mobile devices are still growing at twice the rate of sales via desktop devices.
Eurozone consumers pulled back in July: Rising prices and elevated interest rates are causing shoppers to think twice before they open their wallets.
Ulta expands in-store ecommerce fulfillment to 400 locations: Stores fulfilled nearly 40% of the retailer's digital orders.
Key stat: US influencer marketing spend will grow more than three times faster than social ad spend in 2023, and it will remain ahead through 2025, according to our forecast.
Mobile wallet integration makes checking out more convenient, while composable commerce gives brands the ability to customize and alter their tech stacks to fit their specific needs. Generative AI helps to enhance personalization and product recommendations, and one-click checkout buttons speed up the payment process.