Retail & Ecommerce

Target expands Starbucks curbside pickup partnership to boost sluggish sales: The retailer is expected to post its first quarterly sales decline in six years as discretionary spending remains under pressure.

Retailers can’t afford to ignore the post-purchase experience: If merchants don’t meet consumers’ high expectations, those shoppers may not return.

Apple uses safety and security to win over consumers. Birkenstock focuses on education, showcased through a three-part docuseries. And Taco Bell, with the help of Pete Davidson, apologized for “over-innovating” its breakfast menu.

But the new pricing partnership will cut into Marqeta’s revenue growth as it struggles to achieve profitability

It’s now available in Vietnam and Chile, adding to the long lists of markets it’s launched in this year

They are the latest BRICS nations to make CBDC inroads, which could give them more influence over global CBDC policy

Although OOH is still primarily a traditional medium, outdoor advertising’s future is digital. US DOOH ad spend will grow by double digits annually through the end of our forecast period in 2027. In the near term, DOOH is overcoming its pandemic slump.

Physical retail must adapt to intensifying competition from ecommerce. Every physical retail incumbent feeling heat from Amazon recognizes the need to better compete with digital’s informational and convenience advantages. But they must do so without losing the experiential edge offered by brick-and-mortar.

Newegg is using ChatGPT to generate product review summaries: But the pervasive issue of fake reviews and tech snafus are limiting the feature’s usefulness.

China’s sluggish economy is bad news for everyone: While many retailers had been optimistic that a resurgent Chinese economy could offset slowing US growth, that now looks unlikely.

Farfetch is quietly winding down its beauty division: The luxury ecommerce retailer’s big bet on beauty is fizzling out due to stiff competition and shoppers’ preference for physical retail.

Macy’s looks to private labels to boost its bottom line: As consumers pull back on discretionary spending, retailers are turning to private labels to differentiate their merchandise and improve margins.

Amazon is scaling back its private-label business: The company is cutting dozens of its brands in what appears to be a concession to the FTC.

US inflation continued its downward trajectory in July: Real wages also rose, giving consumers some much-needed relief, even though price pressures remain acute.

“Shopping apps and marketplaces that specialize in ultralow-cost goods from China are gaining a foothold among US consumers—with broader implications for the future of ecommerce,” our analyst Sky Canaves wrote in our Chinese Ecommerce in the US report. Canaves expanded on what’s driving this retail opportunity for companies like Shein, Temu, and TikTok in the US and how it will impact the US market on a recent “Reimagining Retail” podcast episode.

On today's episode, we discuss whether Amazon can keep expenses down while also keeping customers happy, where the company will place its bets on grocery, and how its advertising arm has performed of late. "In Other News," we talk about why most retailers site searches aren't working and how many streaming viewers will watch ads to save a few bucks. Tune in to the discussion with our director of Briefings Jeremy Goldman and analyst Zak Stambor.

Walmart is in a good spot right now: The retailer’s share of grocery sales keeps growing, which is providing fuel for it to build upon its retail media business.

Tapestry challenges European luxury dominance with Capri Holdings acquisition: The $8.5 billion purchase will enable the Coach owner to push upmarket and grow its share of global luxury sales.

PayPal USD could be a market mover and expand stablecoin payments adoption

Rolling out cards in Latin America’s largest ecommerce market can help Amazon capture more volume as it grows its financial solutions