Retail & Ecommerce

More than anything else, cash-back credit card customers want security and control. Free identity theft insurance and Social Security number monitoring are by far the most valued features among potential users of these cards in the US. These consumers also look for ease of earning and redeeming rewards.

Kohl’s makes a move to attract holiday shoppers: The retailer is expanding same-day in-store pickup options to all locations, but the move likely won’t be enough to reverse its slide.

Ferragamo wants to reach Gen Z and younger millennial consumers: That’s why the luxury brand is partnering with Farfetch to upgrade its ecommerce and omnichannel capabilities.

American Eagle’s logistics business is about to take off: The retailer officially launched its nationwide delivery service this week as it looks to take on Amazon.

Consumers prioritize dining out: They are more likely to pull back on other purchases such as new clothes, travel, and gym memberships before they reduce their restaurant spending.

Our 2022 US Retail Mobile App Features Benchmark report analyzes the most in-demand retail mobile app features and ranks the top 10 leading multicategory retailers based on their mobile apps.

Building on momentum from a significant pandemic bounce, mcommerce sales continue to grow, albeit at the lowest rate in years.

The RealReal’s worker shortage is hurting its ability to grow: The resale platform missed Q2 revenue expectations due to lack of inventory, while its labor-intensive model could complicate its efforts to break even by 2024.

Self-scanning stores are about to get a lot more common: 7-Eleven, Dollar General, and Best Buy are among the US merchants that are bullish on self-checkout services.

As classrooms fill up, we’re checking the trends on children’s apparel.