Saks Global has yet to make good on its pledge to resume payments to vendors, per Retail Dive, despite CEO Marc Metrick’s promise to tackle overdue balances starting in July. Saks’ acquisition of Neiman Marcus is looking increasingly like a costly misstep. The current environment is unfavorable to both luxury and department stores, as shoppers prioritize retailers and goods that deliver value. With numerous headwinds working against it, Saks will need to find a way to woo big spenders and reassure vendors—and investors—that it has the funds to cover its obligations.
The news: Meta’s strategy of hiring its competitors’ top AI engineers reflects the industry’s urgency to ramp up capabilities and get to artificial general intelligence (AGI) first—CEO Mark Zuckerberg stated that was the company’s objective in “delivering personal superintelligence for everyone,” per ZDNET. Our take: Meta is betting big—on people, not just products. This strategy offers speed, proprietary insight, and technical capacity. But it also raises scrutiny from investors and customers expecting it to pay off. Marketers should track Meta’s progress and watch how it integrates newly acquired AI knowledge. If successful, this shift could reinvent ad targeting, creative automation, and user modeling at scale.
The news: The release of OpenAI’s long-awaited GPT-5—a frontier model the company originally expected to launch in summer 2024—hit turbulence almost immediately. Despite high expectations, early users reported the model felt sluggish and less capable than GPT-4o, labeling it “kinda mid.” It’s a surprising letdown for what was billed as a major leap forward. Our take: Marketing and communications remain stubbornly human domains for now. If AI could fully replace them, OpenAI’s own product announcements would run like clockwork. Instead, the debut of one of the world’s most advanced AI models was labeled an avoidable public relations headache, showing that even cutting-edge technology may be remembered less for what it can do and more for how it was introduced.
The news: Content demands are growing faster than budgets, pushing marketers toward AI as a way to keep up. Even as automation increases, ad agencies remain crucial partners for executing and scaling campaigns. Two-thirds (67%) of global employees working in marketing and communications use AI for content creation frequently or all the time, per 10Fold’s AI-First, Buyer-Ready report. That surge in AI adoption is accompanied by ambitious output goals: 91% plan to increase their content output this year, and nearly half (45%) expect to produce three to five times more than before. Our take: The future of content marketing isn’t AI versus agencies—it’s a combination of both. Hybrid models that combine in-house human and AI-powered creation with agencies’ expertise in strategy, distribution, and optimization can help maximize budgets, maintain brand voice, and keep up output as demand rises.
Companies are beginning to feel the sting of anti-US boycotts. Anti-US sentiment is especially visible in Canada, where consumers are directing more spending to local retailers and brands—and making fewer visits south of the border. Still, while Canadians are using boycotts to push back against US trade policy, there are few signs elsewhere that anti-American sentiment is driving shoppers away from US brands.
The Trade Desk (TTD) posted Q2 revenues of $694 million, up 19% YoY and above expectations, driven by strength in connected TV and premium open-web inventory. However, cautious Q3 guidance cited slower advanced adtech adoption among large brands, macroeconomic budget pressures, and tariff-related spending risks. Shares fell nearly 40% in a day. For advertisers, the story underscores the open web’s importance as an alternative to walled gardens, with US programmatic open-web spend forecast to reach $48.8 billion by 2027. TTD’s future growth hinges on CTV, cross-channel targeting, and clean-room data collaboration to deliver premium inventory at scale.
On today’s podcast episode, we discuss if Google is actually fending off the AI search competition, what its AI Overviews are doing to search behavior, and why growing AI search usage might not necessarily translate into a booming ad business. Join our conversation with Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, and Principal Analyst, Yory Wurmser. Listen everywhere you find podcasts and watch on YouTube and Spotify.
Some 46% of worldwide marketers say customer retention rates are the most important metric when evaluating A/B test results, per April 2025 data from Ascend2.
Pinterest reported a breakout Q2 2025 with $998 million in revenue, up 17% YoY—beating guidance and analyst expectations. Monthly active users hit an all-time high of 578 million, with profitability improving and ARPU rising globally. Gains were driven by GenAI tools like auto-collages, stronger commerce integration via Instacart, and a lean ad tech approach powered by Magnite. Pinterest’s ad business continues to grow steadily, with advertiser spending up and margins expanding to 25%. While still underweight in media plans, Pinterest is proving itself as a differentiated, performance-ready platform with rising traction among Gen Z and global users.
The news: Gen Z is reshaping how consumers shop, spend, and stay well—without ever leaving their screens. US Gen Zers record 425 digital actions a month—40.3% more than Gen Xers and 141.5% more than baby boomers, per PYMNTS Intelligence. Our take: Brands should partner with carefully chosen SMEs to expand reach. High social video subscriber counts won’t bring the best ROI if creators aren’t well-versed in what they’re promoting. They should also ensure websites and checkout processes are frictionless. Gen Z wants quick, effortless experiences. Brands that provide those have the best chance to win them over, and other generations will follow their lead.
The news: A Snapchat, WPP Media, and Lumen study unveiled key insights on the growth of attention-based metrics as key indicators of ad success. Even 5% more attention can double brand perception. Attention was 8 times more effective than view-through rates for predicting brand recall and 4 times more effective at determining brand favorability. Our take: Snap is looking to be a leader in a metric that advertisers are increasingly paying attention to—but on the back of a lukewarm quarter, can Snap’s emphasis on attention help it bounce back?
The news: We recently covered Wells Fargo’s early entrance into the agentic AI realm. And we recommended that other financial institutions (FIs) explore how they could implement it, too—regardless of size. Now a smaller FI, Michigan-based Family Financial Credit Union, has announced its partnership with fintech start-up Algebrik AI to implement a new digital lending suite, per a press release. Why this matters: Family Financial Credit Union will be one of the first smaller FIs to go public with its agentic AI offering. If it proves successful and customers like the experience—which could in turn draw more business to its loan products—it could inspire other institutions to pursue similar partnerships and offerings. We expect many more FIs of all sizes to announce agentic AI pilots in the near future.
The news: Citigroup CEO Jane Fraser met with President Donald Trump to propose a public stock offering for mortgage giants Fannie Mae and Freddie Mac, per Bloomberg. The proposal is part of a larger push by Wall Street executives who see the deal as a potentially large source of revenue. Our take: IPOs take time, and this one would be an especially massive undertaking. In his first term, President Trump attempted to privatize the two firms and was unsuccessful, highlighting the rocky road ahead. This leaves the next steps and timeline murky, but we will be closely watching developments.
The trend: Major chains like Claire’s, Kroger, and At Home are shuttering locations in response to mounting cost pressures, shifting consumer behaviors, and overextended store networks. Our take: Retail’s physical footprint is undergoing a recalibration. Store closures aren’t just about poor performance—they’re a reflection of deeper structural shifts: Tariffs are reshaping sourcing, pricing, and profitability. Consumers are moving toward value and digital-first channels. Legacy formats—like mall stores—are losing relevance. Retailers that can’t adapt to these changes quickly are finding themselves on increasingly shaky ground.
The news: Block’s gross profit rose to $2.54 billion, an increase of 14% YoY. Cash App’s gross profit grew 16% YoY Square’s gross profit increased 11% YoY Developments like Cash App Afterpay are gradually drawing the distinct Cash App and Square ecosystems into a robust dual-sided network. However, the Cash App’s enduring lack of a credit card makes it harder for Block to sell itself as the one-stop shop for young people’s financial needs.
The news: Empower rebranded the Petal portfolio into Tilt, a trio of cards aimed at credit builders. WebBank will remain the issuer for the cards. Our take: Alternative lenders like Tilt do help individuals start or rebuild their history of creditworthiness. However, Tilt may come into a profitability—or even operational—problem after JPMorgan Chase said it would revoke fintechs’ free access to consumer financial information.
The news: American Express renewed its partnerships with AEG, expanding Amex’s rewards reach over venues, festivals, tours, ticketing, and sports. Our take: Amex’s dedication to building the breadth and depth of its luxury offerings allows it to maintain its premium branding against competitors like the Chase Sapphire Reserve’s offerings like Chase Experiences
As consumers trade traditional search engines for social feeds, brands are approaching these platforms as drivers of brand awareness and conversion. TikTok Shop has rapidly become the eighth-largest beauty retailer in the United States, according to a February report from NielsenIQ. 41% of Gen Z turns to social platforms first for finding information, ahead of search engines (32%), AI chatbots (11%), and friends and family (9%), according to a May Sprout Social survey.
The challenge: Sweetgreen is feeling the squeeze. Macroeconomic headwinds—especially in major urban markets—are prompting more cost-conscious consumers to think twice before splurging on a salad. After a second straight quarter of weak performance, the chain slashed its same-store sales guidance from flat to down between 4% and 6% for the year. Our take: With value top of mind for many consumers, Sweetgreen needs to do more than tweak pricing or portion sizes; it must convince customers that its offering is worth the premium pricing. Without a clearer value narrative, it risks losing relevance in an increasingly budget-conscious dining landscape.
The trend: Healthcare and pharma marketers plan to increase or maintain spending on every digital media channel, according to a May 2025 survey from Mediaocean. The big takeaway: Healthcare and pharma marketers have established their presence and corresponding strategies on still-important media channels such as CTV and search. Digital video and social media are underexplored advertising opportunities for this space.