OpenAI CEO Sam Altman is worried he’s created a monster: His conflicting public comments might thwart ChatGPT market expansion efforts, giving messaging-savvy competitors an opening.

Scenario analysis at one bank showed climate risk isn’t hurting its bottom line. But its image is likely hurting.

HSBC says it plans to rebuild Silicon Valley Bank under its own brand, and aims to take operations global.

The brands built on their previous BNPL partnerships, bringing Affirm’s product to Amazon Pay to grow the buy button’s reach

Financial lobbyists are gearing up for another pitched battle against the bill, which could destabilize Visa and Mastercard’s credit duopoly

Through a partnership with Volt, it rolled out account-to-account payment capabilities

Prime Video mulls ads, but football paints a worrying sign: The streaming service is planning an ad-supported tier despite its video ad growing pains.

Instagram may follow Snapchat and TikTok in deploying AI chatbots: Move promises to reshape user engagement and advertising but demands cautious implementation to ensure user safety

Whether you’re an established brand like Wendy’s or a young D2C building an audience, understanding the right mix between organic and paid social is key, especially as the line between the two blurs. “I think paid is planned paid, and organic has opportunistic pay that could go along with it,” said Jimmy Bennett, vice president and global head of brand engagements and partnerships at Wendy’s.

US mobile peer-to-peer (P2P) payments have reached a critical mass, and spending is surging—but the media’s spotlight on fraud has stoked consumer concerns, threatening user and spending growth. In 2023, providers will tackle the security issue head-on as they aim to become consumers’ primary wallet.

The regulator now wants to freeze Binance’s assets as the crypto firm and Coinbase weather a regulatory onslaught and battered customer trust.

A lot of consumers like going to the mall: That’s why there’s a significant opportunity for malls to reinvent themselves.

Nearly a quarter (23%) of loyalty program professionals, across industries, say their biggest challenge is offering deep enough discounts to attract customers, per a global survey by Eagle Eye. Another 23% have a hard time balancing margins with attractive discounts, and 21% find it difficult to deliver offers to customers at the right time.

This year, furniture and home furnishings will make up a $179.75 billion ecommerce market in the US, according to our forecast, and growth is accelerating. With challenges coming from big names like Amazon and Walmart and resale platforms like Facebook Marketplace and Craigslist, Ikea has no choice but to innovate to keep up.

Two-thirds of UK consumers have noticed shrinkflation: Nearly one-fifth of shoppers have avoided buying a product that has been shrunk in favor of an item that’s better value.

Digital health startups to watch: We spotlight conversational AI platform Hyro and tech-focused value-based care player Yuvo Health on the back of fresh funding.

Men don’t really hate healthcare: They’re reluctant to go to the doctor. But they’d go more often with easy, convenient appointment options and fast treatment.

One Medical leans on health systems for clinic expansion: Partnerships with hospital networks generate revenue for One Medical and could bring in more members.

Microsoft’s $20M fine for collecting kids’ data on Xbox underscores intensifying privacy regulations for ad-centric Big Tech, potentially triggering tighter privacy controls and bigger fines.

The move shows Apple’s increased focus on spatial computing, likely triggering competition and higher valuations in the AR industry.