How consumers shop for doctors online: A new Patient Pop survey shows that finding a healthcare provider online is a lot like picking a restaurant or buying shoes. We dig into what they’re looking for before booking a doc.

Telemental health state of play: We detail how virtual mental health grew during the pandemic and predict what’s in store for 2023.

Senate bill to ban TikTok gets White House support: Pressure mounts for TikTok to prove it operates independently from Beijing. Increased bans will give TikTok’s US competitors a window to seize market share.

Spotify's upgrades aim to attract more podcasters: The latest tools launch amid a slowdown in podcast growth.

On today's episode, we discuss how social media engagement is changing, whether TikTok is the new Google for young people, if the "deinfluencing" trend is here to stay, whether YouTube Music can compete with Spotify and Apple Music, what the road to electric vehicles looks like, and more. Tune in to the discussion with our director of reports editing Rahul Chadha, director of forecasting Oscar Orozco, and analyst Max Willens.

Widespread and persistent discounting hurt thredUP’s sales in Q4: But the resale platform thinks the tide will turn in 2023 as retailers trim inventories and shoppers look for deals.

One-quarter of bankers view banking as a service as an opportunity to grow revenues—but just 7% say they provide these technologies.

Bots might soon replace professional interactions: ChatGPT is coming to Slack as companies go all in on generative AI. It would be wise to tally the pros and cons of AI adoption.

Layoffs shatter Big Tech’s great illusion: Unionization efforts are expected to gain ground as mass layoffs shift the narrative to labor. Will efforts to unionize be more successful than in previous years?

Broadcom AI product sales could quadruple: Data centers are reaping the revenue benefits of the generative AI frenzy. The technology’s high compute costs means infrastructure is a spending focal point.

Almost half of US consumers aren’t happy with their banks’ security measures. For lenders, it’s an opportunity for competitive differentiation.

Banks that fail to address boardroom gender imbalance face growing scrutiny from regulators and shareholders.

The country's central bank launched a pilot of the digital real, with hopes of giving the public access by the end of 2024. 

The ad slowdown is causing historic shifts in spending: Though spending will grow just 5% this year, tough times are giving new strategies time in the limelight.

Facebook’s latest dark pattern scandal will make advertisers nervous: The New York Times reports that young Instagram users’ posts are being shared to Facebook in an effort to mask shrinking Gen Z participation.

Buy now, pay later (BNPL) has thrived because it combines the flexibility of credit with short repayment terms, app-based shopping, and a simple user experience.

Overall retail spending will rise 4.5% to $1.328 trillion for the 2023 holiday season.